Terms & Conditions

By accessing and using this site, you acknowledge your unconditional acceptance of the terms and conditions outlined below and elsewhere on the site. We encourage you to carefully review all product and service information provided in the relevant sections:

  1. This website, owned by DREAMGIFT STUDIO, prohibits the copying, reproduction, or commercial use of any material found on this site or any other websites owned, operated, controlled, or licensed by DREAMGIFT STUDIO without prior written permission. Violation of this condition constitutes a copyright infringement, subject to legal action under the existing laws of the Government of India.

  2. The products and services offered on this site are provided without any warranties, expressed or implied. DREAMGIFT STUDIO disclaims any liability for errors, defects, or viruses in the products, services, or site availability. Any warranties or after-sale services provided by manufacturers or vendors are to be handled directly with them, and DREAMGIFT STUDIO is not obligated to ensure compliance or handle complaints.

  3. Please note that there may be additional charges such as Octroi, Taxes, or Duties that are the recipient's responsibility at the time of delivery. DREAMGIFT STUDIO does not have control over these charges.

  4. For perishable items like flowers or sweets, delivery will be attempted only once. If delivery fails due to incorrect address, recipient unavailability, or refusal to accept, the customer will still be charged for the order, and no refunds will be provided.

  5. As several products are handmade, there may be slight variations from the depicted pictures. However, we strive to deliver Product arrangements as close as possible to the description or photograph shown.

  6. The product specifications mentioned with the photos, such as weight, size, and color, are approximate. There may be variations between the pictures and the actual products. DREAMGIFT STUDIO reserves the right to deliver a similar or alternate product in unforeseen circumstances.

  7. DREAMGIFT STUDIO shall not be liable for any loss of data, loss of profits, or damages arising from the use of the products or services offered on the site. In no event shall DREAMGIFT STUDIO's liability exceed the amount paid by the user for the specific service or product.

  8. To provide up-to-date information, DREAMGIFT STUDIO may make changes to the contents and described products or services on this site. Prices advertised on the site are for Internet orders and are subject to change without notice. We are not responsible for typographical or photographic errors.

  9. By using DREAMGIFT STUDIO's services, users agree to receive feedback requests or product updates via SMS, email, call, or WhatsApp messages from dreamgiftstudio.com, our listed service providers. DREAMGIFT STUDIO retains complete ownership of this feedback collection process.

  10. Any refund or payment made by DREAMGIFT STUDIO does not waive any terms and conditions stated herein. Refunds or payments may be subject to a 10% deduction for bank charges and processing overheads.

  11. If you have any questions or concerns regarding the terms and conditions, please seek clarification by contacting us through email at DREAMGIFTSTUDIO@GMAIL.COM before using our services.

  12. For compliance issues related to consumer protection rules, please contact our Compliance Officer, Mr. VAIBHAV ARORA, at DREAMGIFTSTUDIO@GMAIL.COM.

  13. By using DREAMGIFT STUDIO, you are deemed to have read, understood, and agreed to all the terms and conditions stated herein. In the event of disputes, both parties shall attempt amicable resolution. If resolution fails within 30 days, the dispute shall be referred to a sole arbitrator governed by the Arbitration and Conciliation Act,